Shipping Policy
Effective Date: May 29, 2025
Company: Autisnack Vending Ltd
Website: www.autisnack.co.uk
Contact Email: support@autisnack.co.uk
At Autisnack Vending Ltd, we strive to ensure that all orders are processed quickly, packed carefully, and delivered safely. This Shipping Policy outlines the key information regarding delivery times, costs, and handling.
1. Order Processing Time
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All orders are processed Monday to Friday, excluding bank holidays.
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Please allow 1–2 business days for order processing before dispatch.
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Orders placed after 3pm or on weekends will be processed the next working day.
2. Shipping Rates & Delivery Times (UK Only)
We currently only ship within the United Kingdom.
Shipping OptionEstimated Delivery TimeCost
Standard Delivery3–5 business days£3.99
Express Delivery1–2 business days£6.99
Free ShippingOrders over £40Free
Please note: Delivery times are estimates and may be affected by courier delays beyond our control.
3. Delivery Partners
We use reliable UK delivery services such as Royal Mail, Evri (formerly Hermes), or DPD to ensure safe and timely delivery.
4. Order Tracking
Once your order is shipped, you will receive a confirmation email with tracking details (if tracking is available for your chosen delivery method).
5. Delivery Issues
Please contact us at support@autisnack.co.uk if:
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You haven’t received your order within 7 business days
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Your item arrives damaged or is missing
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You entered the wrong delivery address at checkout
We’ll work with you to resolve the issue promptly.
6. Incorrect or Incomplete Address
If an incorrect or incomplete address is provided and the package is returned to us, we may ask you to cover re-shipping costs.
7. International Shipping
We do not currently offer international shipping, but hope to in the future as we grow.
8. Questions or Concerns?
If you have any questions about our shipping process, feel free to contact:
📧 Email: support@autisnack.co.uk
📍 Address: Unit 7 Meridian House, Winsford Industrial Estate, CW7 2QG, United Kingdom